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You have important things to do in your Yahoo account, so let's get you back in! Here are solutions for some frequent account access issues.


Common sign-in problems

Forgot my password or Yahoo ID

"Invalid ID or Password"

"First time signing in here?"

"Account Locked" message

screen loops or reloads

Someone else is using my account

  Avoid most of these problems - After you're back in your account, switch to using Yahoo Account Key to sign in quickly and securely without ever needing a password.

Problems using Sign-in Helper

My account recovery information is incorrect

Helper can't recover your account online

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